IFEFFIT file saving issue

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Re: [Ifeffit] Ifeffit Digest, Vol...

Moreau, Liane Michelle

7 Sep 2021 7 Sep '21

10:30 p.m.

Dear fellow XAFS enthusiasts, My student is running into some trouble in that he can't seem to get any files from IFEFFIT (be it project or exported data files) to save on his computer. When he saves, no files show up in the folder he has saved to. I watched him do this myself to confirm this is indeed the case. I have never run into this issue, nor have I heard of anyone else having this issue previously, but has anyone else run into this issue, and, if so, how did they solve it? I imagine there might be something incompatible with the student's computer settings somehow, although he is able to use the software just fine, it is just that nothing will save. He tried uninstalling and reinstalling Demeter, but unfortunately that did not fix the problem. I appreciate any experience anyone can share that might be helpful. Thank you! Liane Liane Moreau, PhD Assistant Professor Department of Chemistry Washington State University 509-335-6073

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Matthew Marcus

7 Sep 7 Sep

10:35 p.m.

This may sound like an 'is it plugged in?' sort of suggestion, but I wonder if there's a permissions issue. Perhaps IFEFFIT doesn't have write permission where it's trying to write. It might help people diagnose the problem if you were to specify the OS being used. mam On 9/7/2021 3:30 PM, Moreau, Liane Michelle wrote:

...

Dear fellow XAFS enthusiasts,

My student is running into some trouble in that he can't seem to get any files from IFEFFIT (be it project or exported data files) to save on his computer. When he saves, no files show up in the folder he has saved to. I watched him do this myself to confirm this is indeed the case.

I have never run into this issue, nor have I heard of anyone else having this issue previously, but has anyone else run into this issue, and, if so, how did they solve it? I imagine there might be something incompatible with the student's computer settings somehow, although he is able to use the software just fine, it is just that nothing will save. He tried uninstalling and reinstalling Demeter, but unfortunately that did not fix the problem.

I appreciate any experience anyone can share that might be helpful.

Thank you!

Liane

Liane Moreau, PhD Assistant Professor Department of Chemistry Washington State University 509-335-6073

_______________________________________________ Ifeffit mailing list Ifeffit@millenia.cars.aps.anl.gov http://millenia.cars.aps.anl.gov/mailman/listinfo/ifeffit Unsubscribe: http://millenia.cars.aps.anl.gov/mailman/options/ifeffit

Bang, Shinhyo

10:39 p.m.

Thank you for the response. The OS is Windows 10. In addition to the symptom that was described aforehand, Athena freezes when I try to save the file. Thank you, Shinhyo ________________________________ 보낸 사람: Matthew Marcus 대신 Ifeffit 보낸 날짜: 2021년 9월 7일 화요일 오후 3:35 받는 사람: ifeffit@millenia.cars.aps.anl.gov 제목: Re: [Ifeffit] IFEFFIT file saving issue This may sound like an 'is it plugged in?' sort of suggestion, but I wonder if there's a permissions issue. Perhaps IFEFFIT doesn't have write permission where it's trying to write. It might help people diagnose the problem if you were to specify the OS being used. mam On 9/7/2021 3:30 PM, Moreau, Liane Michelle wrote:

...

Dear fellow XAFS enthusiasts,

My student is running into some trouble in that he can't seem to get any files from IFEFFIT (be it project or exported data files) to save on his computer. When he saves, no files show up in the folder he has saved to. I watched him do this myself to confirm this is indeed the case.

I have never run into this issue, nor have I heard of anyone else having this issue previously, but has anyone else run into this issue, and, if so, how did they solve it? I imagine there might be something incompatible with the student's computer settings somehow, although he is able to use the software just fine, it is just that nothing will save. He tried uninstalling and reinstalling Demeter, but unfortunately that did not fix the problem.

I appreciate any experience anyone can share that might be helpful.

Thank you!

Liane

Liane Moreau, PhD Assistant Professor Department of Chemistry Washington State University 509-335-6073

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Matt Newville

10:58 p.m.

Hi Shinhyo, Liane, On Tue, Sep 7, 2021 at 5:39 PM Bang, Shinhyo wrote:

...

Thank you for the response. The OS is Windows 10. In addition to the symptom that was described aforehand, Athena freezes when I try to save the file.

Is it possible that the folder or file you are saving to has a space or other non-ASCII character in it? I believe that non-ASCII characters are known to cause problems. Can you check whether you can save a file anywhere (maybe even the top-level "C:\" folder)? --Matt

Matthew Marcus

11 p.m.

Or maybe save onto a USB drive. mam On 9/7/2021 3:58 PM, Matt Newville wrote:

...

Hi Shinhyo, Liane,

On Tue, Sep 7, 2021 at 5:39 PM Bang, Shinhyo mailto:shinhyo.bang@wsu.edu> wrote:

Thank you for the response. The OS is Windows 10. In addition to the symptom that was described aforehand, Athena freezes when I try to save the file.

Is it possible that the folder or file you are saving to has a space or other non-ASCII character in it? I believe that non-ASCII characters are known to cause problems. Can you check whether you can save a file anywhere (maybe even the top-level "C:\" folder)?

--Matt

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Matthew Marcus

11:11 p.m.

There are other characters that Windoze doesn't like in filenames: |\/*":<>? mam On 9/7/2021 3:58 PM, Matt Newville wrote:

...

Hi Shinhyo, Liane,

On Tue, Sep 7, 2021 at 5:39 PM Bang, Shinhyo mailto:shinhyo.bang@wsu.edu> wrote:

Thank you for the response. The OS is Windows 10. In addition to the symptom that was described aforehand, Athena freezes when I try to save the file.

Is it possible that the folder or file you are saving to has a space or other non-ASCII character in it? I believe that non-ASCII characters are known to cause problems. Can you check whether you can save a file anywhere (maybe even the top-level "C:\" folder)?

--Matt

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Bang, Shinhyo

8 Sep 8 Sep

12:45 a.m.

Dear Matthew, I tried to save the project onto a usb, and it WORKed! Thank you so much for your help. Best, Shinhyo ________________________________ 보낸 사람: Matthew Marcus 대신 Ifeffit 보낸 날짜: 2021년 9월 7일 화요일 오후 4:11 받는 사람: ifeffit@millenia.cars.aps.anl.gov 제목: Re: [Ifeffit] IFEFFIT file saving issue There are other characters that Windoze doesn't like in filenames: |\/*":<>? mam On 9/7/2021 3:58 PM, Matt Newville wrote:

...

Hi Shinhyo, Liane,

On Tue, Sep 7, 2021 at 5:39 PM Bang, Shinhyo mailto:shinhyo.bang@wsu.edu> wrote:

Thank you for the response. The OS is Windows 10. In addition to the symptom that was described aforehand, Athena freezes when I try to save the file.

Is it possible that the folder or file you are saving to has a space or other non-ASCII character in it? I believe that non-ASCII characters are known to cause problems. Can you check whether you can save a file anywhere (maybe even the top-level "C:\" folder)?

--Matt

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Matt Newville

1:06 a.m.

Hi Shinhyo, Again, I would ask to check that the folder you are having trouble saving to has any non-ASCII characters. For sure, ifeffit and demeter are not going to be able to handle folder or file names with non-ASCII characters. Larch is slightly better at this - it can work with files with names in non-ASCII text encodings. To be clear, the situation with Larch is still not ideal, especially on Windows, because a) the base installation folder can contain only ASCII characters, and cannot contain any spaces (apparently this is some problem with other libraries or possibly some other variation on point b). b) the concept of "localization" on Windows machines is sort of a mess and many libraries (at least, from Python) don't handle this very well. For Larch, we recently had to explicitly set locale to be "simple C / ASCII". That sort (or should!?) mean that you can read/write files and folders with non-ASCII characters, though I'm not certain that will work for all character encoding sets. It's possible this will get better with time, but it's not something that we can solve. For ifeffit / demeter there is simply no hope for non-ASCII text to ever be handled. On Tue, Sep 7, 2021 at 7:45 PM Bang, Shinhyo wrote:

...

Dear Matthew,

I tried to save the project onto a usb, and it WORKed! Thank you so much for your help.

Best, Shinhyo ------------------------------ *보낸 사람:* Matthew Marcus 대신 Ifeffit < ifeffit-bounces@millenia.cars.aps.anl.gov> *보낸 날짜:* 2021년 9월 7일 화요일 오후 4:11 *받는 사람:* ifeffit@millenia.cars.aps.anl.gov < ifeffit@millenia.cars.aps.anl.gov> *제목:* Re: [Ifeffit] IFEFFIT file saving issue

There are other characters that Windoze doesn't like in filenames: |\/*":<>? mam

On 9/7/2021 3:58 PM, Matt Newville wrote:

...
Hi Shinhyo, Liane,

On Tue, Sep 7, 2021 at 5:39 PM Bang, Shinhyo >> wrote:

Thank you for the response. The OS is Windows 10. In addition to the symptom that was described aforehand, Athena freezes when I try to save the file.

Is it possible that the folder or file you are saving to has a space or other non-ASCII character in it? I believe that non-ASCII characters are known to cause problems. Can you check whether you can save a file anywhere (maybe even the top-level "C:\" folder)?

--Matt

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...
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Bang, Shinhyo

1:25 a.m.

Dear Matthew, I tried to save a project to "Desktop" which had no parent folder, but the same problem occurred. I think the non-ASCII character is not the only problem. Still, I can save onto a usb from now on. Thank you very much. Best, Shinhyo ________________________________ 보낸 사람: Matt Newville 대신 Ifeffit 보낸 날짜: 2021년 9월 7일 화요일 오후 6:06 받는 사람: XAFS Analysis using Ifeffit 제목: Re: [Ifeffit] IFEFFIT file saving issue Hi Shinhyo, Again, I would ask to check that the folder you are having trouble saving to has any non-ASCII characters. For sure, ifeffit and demeter are not going to be able to handle folder or file names with non-ASCII characters. Larch is slightly better at this - it can work with files with names in non-ASCII text encodings. To be clear, the situation with Larch is still not ideal, especially on Windows, because a) the base installation folder can contain only ASCII characters, and cannot contain any spaces (apparently this is some problem with other libraries or possibly some other variation on point b). b) the concept of "localization" on Windows machines is sort of a mess and many libraries (at least, from Python) don't handle this very well. For Larch, we recently had to explicitly set locale to be "simple C / ASCII". That sort (or should!?) mean that you can read/write files and folders with non-ASCII characters, though I'm not certain that will work for all character encoding sets. It's possible this will get better with time, but it's not something that we can solve. For ifeffit / demeter there is simply no hope for non-ASCII text to ever be handled. On Tue, Sep 7, 2021 at 7:45 PM Bang, Shinhyo mailto:shinhyo.bang@wsu.edu> wrote: Dear Matthew, I tried to save the project onto a usb, and it WORKed! Thank you so much for your help. Best, Shinhyo ________________________________ 보낸 사람: Matthew Marcus mailto:mamarcus@lbl.gov> 대신 Ifeffit mailto:ifeffit-bounces@millenia.cars.aps.anl.gov> 보낸 날짜: 2021년 9월 7일 화요일 오후 4:11 받는 사람: ifeffit@millenia.cars.aps.anl.govmailto:ifeffit@millenia.cars.aps.anl.gov mailto:ifeffit@millenia.cars.aps.anl.gov> 제목: Re: [Ifeffit] IFEFFIT file saving issue There are other characters that Windoze doesn't like in filenames: |\/*":<>? mam On 9/7/2021 3:58 PM, Matt Newville wrote:

...

Hi Shinhyo, Liane,

On Tue, Sep 7, 2021 at 5:39 PM Bang, Shinhyo mailto:shinhyo.bang@wsu.edu mailto:shinhyo.bang@wsu.edu> wrote:

Thank you for the response. The OS is Windows 10. In addition to the symptom that was described aforehand, Athena freezes when I try to save the file.

Is it possible that the folder or file you are saving to has a space or other non-ASCII character in it? I believe that non-ASCII characters are known to cause problems. Can you check whether you can save a file anywhere (maybe even the top-level "C:\" folder)?

--Matt

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_______________________________________________ Ifeffit mailing list Ifeffit@millenia.cars.aps.anl.govmailto:Ifeffit@millenia.cars.aps.anl.gov https://urldefense.com/v3/__http://millenia.cars.aps.anl.gov/mailman/listinf... Unsubscribe: https://urldefense.com/v3/__http://millenia.cars.aps.anl.gov/mailman/options... _______________________________________________ Ifeffit mailing list Ifeffit@millenia.cars.aps.anl.govmailto:Ifeffit@millenia.cars.aps.anl.gov http://millenia.cars.aps.anl.gov/mailman/listinfo/ifeffit https://urldefense.com/v3/__http://millenia.cars.aps.anl.gov/mailman/listinf... Unsubscribe: http://millenia.cars.aps.anl.gov/mailman/options/ifeffit https://urldefense.com/v3/__http://millenia.cars.aps.anl.gov/mailman/options... -- --Matt Newville https://urldefense.com/v3/__http://cars.uchicago.edu__;!!JmPEgBY0HMszNaDT!9u...> 630-327-7411

Matt Newville

2:09 a.m.

Shinhyo - "Desktop" is almost certainly a folder under your user folder something like "C:\Users\<YOURNAME>\Desktop" (unless you really went out of your way to set something else up). If your user name has non-ASCII characters, that will not work. Many people with laptops running Windows purchased outside of the US and/or with non-ASCII characters (including Latin-1 characters that would be described as "accent characters" to folks in the US) have seen this sort of problem. It's a pretty common problem, actually. Also, just to be clear, it's not so much that people like Bruce and I are unaware of the fact that many people's names include such characters, it's that the software tools from even "only" 20 years ago really did not have consistent support for characters that are not ASCII. If you can save a file to a USB drive, you can probably save it to the top-level "C:\" folder or any folder that contains only ASCII characters. --Matt On Tue, Sep 7, 2021 at 8:25 PM Bang, Shinhyo wrote:

...

Dear Matthew,

I tried to save a project to "Desktop" which had no parent folder, but the same problem occurred. I think the non-ASCII character is not the only problem. Still, I can save onto a usb from now on. Thank you very much.

Best, Shinhyo ------------------------------ *보낸 사람:* Matt Newville 대신 Ifeffit < ifeffit-bounces@millenia.cars.aps.anl.gov> *보낸 날짜:* 2021년 9월 7일 화요일 오후 6:06 *받는 사람:* XAFS Analysis using Ifeffit *제목:* Re: [Ifeffit] IFEFFIT file saving issue

Hi Shinhyo,

Again, I would ask to check that the folder you are having trouble saving to has any non-ASCII characters. For sure, ifeffit and demeter are not going to be able to handle folder or file names with non-ASCII characters.

Larch is slightly better at this - it can work with files with names in non-ASCII text encodings. To be clear, the situation with Larch is still not ideal, especially on Windows, because a) the base installation folder can contain only ASCII characters, and cannot contain any spaces (apparently this is some problem with other libraries or possibly some other variation on point b). b) the concept of "localization" on Windows machines is sort of a mess and many libraries (at least, from Python) don't handle this very well. For Larch, we recently had to explicitly set locale to be "simple C / ASCII". That sort (or should!?) mean that you can read/write files and folders with non-ASCII characters, though I'm not certain that will work for all character encoding sets. It's possible this will get better with time, but it's not something that we can solve.

For ifeffit / demeter there is simply no hope for non-ASCII text to ever be handled.

On Tue, Sep 7, 2021 at 7:45 PM Bang, Shinhyo wrote:

Dear Matthew,

I tried to save the project onto a usb, and it WORKed! Thank you so much for your help.

Best, Shinhyo ------------------------------ *보낸 사람:* Matthew Marcus 대신 Ifeffit < ifeffit-bounces@millenia.cars.aps.anl.gov> *보낸 날짜:* 2021년 9월 7일 화요일 오후 4:11 *받는 사람:* ifeffit@millenia.cars.aps.anl.gov < ifeffit@millenia.cars.aps.anl.gov> *제목:* Re: [Ifeffit] IFEFFIT file saving issue

There are other characters that Windoze doesn't like in filenames: |\/*":<>? mam

On 9/7/2021 3:58 PM, Matt Newville wrote:

...
Hi Shinhyo, Liane,

On Tue, Sep 7, 2021 at 5:39 PM Bang, Shinhyo >> wrote:

Thank you for the response. The OS is Windows 10. In addition to the symptom that was described aforehand, Athena freezes when I try to save the file.

Is it possible that the folder or file you are saving to has a space or other non-ASCII character in it? I believe that non-ASCII characters are known to cause problems. Can you check whether you can save a file anywhere (maybe even the top-level "C:\" folder)?

--Matt

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Matthew Marcus

2:14 a.m.

This probably isn't relevant, but Desktop is actually a folder under c:. On my computer, it's C:\Users\MAMarcus. I see that 'other Matt' concurs with this and seems to be suggesting that your username may have non-ASCII characters. I'm guessing Korean. Try making a new folder under C:\ with only ASCII characters in the name. mam On 9/7/2021 6:25 PM, Bang, Shinhyo wrote:

...

Dear Matthew,

I tried to save a project to "Desktop" which had no parent folder, but the same problem occurred. I think the non-ASCII character is not the only problem. Still, I can save onto a usb from now on. Thank you very much.

Best, Shinhyo ------------------------------------------------------------------------ *보낸 사람:* Matt Newville 대신 Ifeffit *보낸 날짜:* 2021년 9월 7일 화요일 오후 6:06 *받는 사람:* XAFS Analysis using Ifeffit *제목:* Re: [Ifeffit] IFEFFIT file saving issue Hi Shinhyo,

Again, I would ask to check that the folder you are having trouble saving to has any non-ASCII characters. For sure, ifeffit and demeter are not going to be able to handle folder or file names with non-ASCII characters.

Larch is slightly better at this - it can work with files with names in non-ASCII text encodings. To be clear, the situation with Larch is still not ideal, especially on Windows, because a) the base installation folder can contain only ASCII characters, and cannot contain any spaces (apparently this is some problem with other libraries or possibly some other variation on point b). b) the concept of "localization" on Windows machines is sort of a mess and many libraries (at least, from Python) don't handle this very well. For Larch, we recently had to explicitly set locale to be "simple C / ASCII". That sort (or should!?) mean that you can read/write files and folders with non-ASCII characters, though I'm not certain that will work for all character encoding sets. It's possible this will get better with time, but it's not something that we can solve.

For ifeffit / demeter there is simply no hope for non-ASCII text to ever be handled.

On Tue, Sep 7, 2021 at 7:45 PM Bang, Shinhyo mailto:shinhyo.bang@wsu.edu> wrote:

Dear Matthew,

I tried to save the project onto a usb, and it WORKed! Thank you so much for your help.

Best, Shinhyo ------------------------------------------------------------------------ *보낸 사람:* Matthew Marcus mailto:mamarcus@lbl.gov> 대신 Ifeffit mailto:ifeffit-bounces@millenia.cars.aps.anl.gov> *보낸 날짜:* 2021년 9월 7일 화요일 오후 4:11 *받는 사람:* ifeffit@millenia.cars.aps.anl.gov mailto:ifeffit@millenia.cars.aps.anl.gov mailto:ifeffit@millenia.cars.aps.anl.gov> *제목:* Re: [Ifeffit] IFEFFIT file saving issue There are other characters that Windoze doesn't like in filenames: |\/*":<>? mam

On 9/7/2021 3:58 PM, Matt Newville wrote: > Hi Shinhyo, Liane, > > On Tue, Sep 7, 2021 at 5:39 PM Bang, Shinhyo mailto:shinhyo.bang@wsu.edu > mailto:shinhyo.bang@wsu.edu>> wrote: > > Thank you for the response. > The OS is Windows 10. > In addition to the symptom that was described aforehand, Athena > freezes when I try to save the file. > > > Is it possible that the folder or file you are saving to has a space or > other non-ASCII character in it? I believe that non-ASCII characters > are known to cause problems. > Can you check whether you can save a file anywhere (maybe even the > top-level "C:\" folder)? > > --Matt > > _______________________________________________ > Ifeffit mailing list > Ifeffit@millenia.cars.aps.anl.gov mailto:Ifeffit@millenia.cars.aps.anl.gov > https://urldefense.com/v3/__http://millenia.cars.aps.anl.gov/mailman/listinf... https://urldefense.com/v3/__http://millenia.cars.aps.anl.gov/mailman/listinf...

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Bang, Shinhyo

2:25 a.m.

Dear Matthew, I can certainly save the files onto a folder directly under the C: (although I have to point out that I had/have only English alphabets in the folder names). Thank you very much. I appreciate your support. Best, Shinhyo ________________________________ 보낸 사람: Matthew Marcus 대신 Ifeffit 보낸 날짜: 2021년 9월 7일 화요일 오후 7:14 받는 사람: ifeffit@millenia.cars.aps.anl.gov 제목: Re: [Ifeffit] IFEFFIT file saving issue This probably isn't relevant, but Desktop is actually a folder under c:. On my computer, it's C:\Users\MAMarcus. I see that 'other Matt' concurs with this and seems to be suggesting that your username may have non-ASCII characters. I'm guessing Korean. Try making a new folder under C:\ with only ASCII characters in the name. mam On 9/7/2021 6:25 PM, Bang, Shinhyo wrote:

...

Dear Matthew,

I tried to save a project to "Desktop" which had no parent folder, but the same problem occurred. I think the non-ASCII character is not the only problem. Still, I can save onto a usb from now on. Thank you very much.

Best, Shinhyo ------------------------------------------------------------------------ *보낸 사람:* Matt Newville 대신 Ifeffit *보낸 날짜:* 2021년 9월 7일 화요일 오후 6:06 *받는 사람:* XAFS Analysis using Ifeffit *제목:* Re: [Ifeffit] IFEFFIT file saving issue Hi Shinhyo,

Again, I would ask to check that the folder you are having trouble saving to has any non-ASCII characters. For sure, ifeffit and demeter are not going to be able to handle folder or file names with non-ASCII characters.

Larch is slightly better at this - it can work with files with names in non-ASCII text encodings. To be clear, the situation with Larch is still not ideal, especially on Windows, because a) the base installation folder can contain only ASCII characters, and cannot contain any spaces (apparently this is some problem with other libraries or possibly some other variation on point b). b) the concept of "localization" on Windows machines is sort of a mess and many libraries (at least, from Python) don't handle this very well. For Larch, we recently had to explicitly set locale to be "simple C / ASCII". That sort (or should!?) mean that you can read/write files and folders with non-ASCII characters, though I'm not certain that will work for all character encoding sets. It's possible this will get better with time, but it's not something that we can solve.

For ifeffit / demeter there is simply no hope for non-ASCII text to ever be handled.

On Tue, Sep 7, 2021 at 7:45 PM Bang, Shinhyo mailto:shinhyo.bang@wsu.edu> wrote:

Dear Matthew,

I tried to save the project onto a usb, and it WORKed! Thank you so much for your help.

Best, Shinhyo ------------------------------------------------------------------------ *보낸 사람:* Matthew Marcus mailto:mamarcus@lbl.gov> 대신 Ifeffit mailto:ifeffit-bounces@millenia.cars.aps.anl.gov> *보낸 날짜:* 2021년 9월 7일 화요일 오후 4:11 *받는 사람:* ifeffit@millenia.cars.aps.anl.gov mailto:ifeffit@millenia.cars.aps.anl.gov mailto:ifeffit@millenia.cars.aps.anl.gov> *제목:* Re: [Ifeffit] IFEFFIT file saving issue There are other characters that Windoze doesn't like in filenames: |\/*":<>? mam

On 9/7/2021 3:58 PM, Matt Newville wrote: > Hi Shinhyo, Liane, > > On Tue, Sep 7, 2021 at 5:39 PM Bang, Shinhyo mailto:shinhyo.bang@wsu.edu > mailto:shinhyo.bang@wsu.edu>> wrote: > > Thank you for the response. > The OS is Windows 10. > In addition to the symptom that was described aforehand, Athena > freezes when I try to save the file. > > > Is it possible that the folder or file you are saving to has a space or > other non-ASCII character in it? I believe that non-ASCII characters > are known to cause problems. > Can you check whether you can save a file anywhere (maybe even the > top-level "C:\" folder)? > > --Matt > > _______________________________________________ > Ifeffit mailing list > Ifeffit@millenia.cars.aps.anl.gov mailto:Ifeffit@millenia.cars.aps.anl.gov > https://urldefense.com/v3/__http://millenia.cars.aps.anl.gov/mailman/listinf... https://urldefense.com/v3/__http://millenia.cars.aps.anl.gov/mailman/listinf...

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Bang, Shinhyo
Matt Newville
Matthew Marcus
Moreau, Liane Michelle

IFEFFIT file saving issue

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