Thank you for the response.
The OS is Windows 10.
In addition to the symptom that was described aforehand, Athena freezes when I try to save the file.

Thank you,
Shinhyo
보낸 사람: Matthew Marcus <mamarcus@lbl.gov> 대신 Ifeffit <ifeffit-bounces@millenia.cars.aps.anl.gov>
보낸 날짜: 2021년 9월 7일 화요일 오후 3:35
받는 사람: ifeffit@millenia.cars.aps.anl.gov <ifeffit@millenia.cars.aps.anl.gov>
제목: Re: [Ifeffit] IFEFFIT file saving issue
 
This may sound like an 'is it plugged in?' sort of suggestion, but I
wonder if there's a permissions issue.  Perhaps IFEFFIT doesn't have
write permission where it's trying to write.  It might help people
diagnose the problem if you were to  specify the OS being used.
        mam

On 9/7/2021 3:30 PM, Moreau, Liane Michelle wrote:
> Dear fellow XAFS enthusiasts,
>
> My student is running into some trouble in that he can't seem to get any
> files from IFEFFIT (be it project or exported data files) to save on his
> computer. When he saves, no files show up in the folder he has saved to.
> I watched him do this myself to confirm this is indeed the case.
>
> I have never run into this issue, nor have I heard of anyone else having
> this issue previously, but has anyone else run into this issue, and, if
> so, how did they solve it? I imagine there might be something
> incompatible with the student's computer settings somehow, although he
> is able to use the software just fine, it is just that nothing will
> save. He tried uninstalling and reinstalling Demeter, but unfortunately
> that did not fix the problem.
>
> I appreciate any experience anyone can share that might be helpful.
>
> Thank you!
>
> Liane
>
> Liane Moreau, PhD
> Assistant Professor
> Department of Chemistry
> Washington State University
> 509-335-6073
>
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