Hi Shinhyo, Liane,

On Tue, Sep 7, 2021 at 5:39 PM Bang, Shinhyo <shinhyo.bang@wsu.edu> wrote:
Thank you for the response.
The OS is Windows 10.
In addition to the symptom that was described aforehand, Athena freezes when I try to save the file.

Is it possible that the folder or file you are saving to has a space or other non-ASCII character in it?  I believe that non-ASCII characters are known to cause problems.
Can you check whether you can save a file anywhere (maybe even the top-level "C:\" folder)?

--Matt