Sorry I think my attachment didn't go through. Maybe the zip file will work. Mengling On Thu, Mar 20, 2014 at 9:22 AM, Mengling Stuckman

wrote:

Thanks, Bruce,

I'm sending a couple. One is new that I didn't do any fit. The other is old that contained my fitting. Both of them can't open in my Artemis.

Mengling

On Wed, Mar 19, 2014 at 5:47 PM, Bruce Ravel wrote:

...

Can you humor me and send me one of your .fpj files? I would like to examine its contents.

B

On 03/19/2014 05:36 PM, Mengling Stuckman wrote:

...

Thank you, Bruce,

This is the complete log file:

"Started at 2014-03-19T14:26:09 Win7Enterprise (64-bit) Service Pack 1Service Pack 16176012102561

PATH: C:\windows\system32;C:\windows;C:\windows\System32\ Wbem;C:\windows\System32\WindowsPowerShell\v1.0\;C:\ strawberry\perl\bin;C:\strawberry\perl\site\bin;C:\strawberry\c\bin;C:\ strawberry1\perl\bin;C:\strawberry1\perl\site\bin;C:\ strawberry1\c\bin;\\admin.netl.doe.gov http://admin.netl.doe.gov\it\Oracle11g\product\11.2.0\client_1\bin;

perl version: v5.12.3

@INC: C:/strawberry/perl/site/lib C:/strawberry/perl/vendor/lib C:/strawberry/perl/lib .

Can't call method "workspace" without a package or object reference at C:/strawberry/perl/site/lib/Demeter/Fit.pm line 1550."

or this very last sentence will change to

"Can't call method "group" on an undefined value at C:/strawberry/perl/site/lib/Demeter/UI/Artemis/Project.pm line 466." if I open a different .fpj file.

Because the first few lines were similar to what I saw in Athena log file when Athena is working, I didn't cite these.

Thank you very much for double-checking it!

I did try to check the permission of that folder by adding a file into that folder and extracting a zip file into that folder. Neither had any problem. I do have permission of that folder.

I also tried to open my files in Artemis installed on several other computers in my workplace. Other computers didn't work as well. I guess it might be a problem with the operating system/software conflict in my workplace? I didn't install any other software by myself. All the other updates for antivirus or Windows 7 are automatic through workplace system management that I don't have control. I might be able to call IT support tomorrow to see if they know anything about the system that might have conflict with Demeter.

"Without being able to watch this on one of my computers, I can only guess what the problem might be by examining the two lines of code you cite."

I am wondering how to examine the two lines of code I cited. Maybe I could talk to IT support about the code and see if there is anything they or we can do to fix that.

Really appreciated for your replies! I know this is a very personalized computer problem, not related to your software, which might be beyond your duty to fix. So really thankful for your help!

Mengling

On Wed, Mar 19, 2014 at 4:44 PM, Bruce Ravel mailto:bravel@bnl.gov> wrote:

On 03/19/2014 04:19 PM, Mengling Stuckman wrote:

Again, the message showing in the log file is: "Can't call method "workspace" without a package or object reference at C:/strawberry/perl/site/lib/__Demeter/Fit.pm line 1550."

or sometimes:

"Can't call method "group" on an undefined value at C:/strawberry/perl/site/lib/__Demeter/UI/Artemis/Project.pm line

466."

Are you quite sure that is the only text in the log file?

Demeter first writes several lines about the environment in which Demeter is operating. The error message is almost always followed by several lines of backtrace. All of that provides context for me to understand the proximal cause of the problem. If you extract a part of the log file, then that context is lost to me.

Demeter also seemed to work fine last week and only stopped working yesterday. I didn't update anything on my work computer, so I don't know what is causing the problem.

Artemis worked on that computer last week and does not work this week? And you did nothing to change the computer? Something doesn't add up.

Did your anti virus software update? Did your institution's system administrators perform an update? Did you install any new software? Anything? It's hard for me to understand how the behavior of the program can change simply by walking away for a few days.

Without being able to watch this on one of my computers, I can only guess what the problem might be by examining the two lines of code you cite.

My best guess is that something is preventing you from unpacking the project file. An .fpj file is nothing more than a zip file with a different file extension. It gets unpacked in %APPDATA%\stash (where %APPDATA% is the location of the log file). That means that you have to have permission to write files to that location. So, my best guess is that something is preventing you from writing to that space. I have no guess for what the cause of that is.

So, check the permission of that folder. Try making a file in that folder by hand. Try extracting a zip file buy hand into that folder.

If not that, then I'm afraid I'm out of ideas.

B

-- Bruce Ravel ------------------------------__------ bravel@bnl.gov mailto:bravel@bnl.gov

National Institute of Standards and Technology Synchrotron Science Group at NSLS --- Beamlines U7A, X24A, X23A2 Building 535A Upton NY, 11973

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-- Mengling Stuckman ORISE Research Fellow National Energy Technology Laboratory U.S. Department of Energy Pittsburgh, PA STUCKMAN.MENGLING@CONTR.NETL.DOE.GOV mailto:STUCKMAN.MENGLING@CONTR.NETL.DOE.GOV Office: 412-386-7387

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-- Bruce Ravel ------------------------------------ bravel@bnl.gov

National Institute of Standards and Technology Synchrotron Science Group at NSLS --- Beamlines U7A, X24A, X23A2 Building 535A Upton NY, 11973

Homepage: http://xafs.org/BruceRavel Software: https://github.com/bruceravel _______________________________________________ Ifeffit mailing list Ifeffit@millenia.cars.aps.anl.gov http://millenia.cars.aps.anl.gov/mailman/listinfo/ifeffit

-- Mengling Stuckman ORISE Research Fellow National Energy Technology Laboratory U.S. Department of Energy Pittsburgh, PA STUCKMAN.MENGLING@CONTR.NETL.DOE.GOV Office: 412-386-7387

-- Mengling Yi Stuckman Graduate Research Assistant Civil and Environmental Engineering and Geodetic Science Ohio State University 2070 Neil Ave., Columbus, OH, 43210