[Ifeffit] Questions to Bruce

Robert Gordon ragordon at alumni.sfu.ca
Wed Mar 23 17:56:39 CDT 2016

Hi Dien,

To perhaps forestall a scolding from Bruce, let me point out the 
following advice on
error reporting:

RE:1. I am able to import multiple scans with reference data. My test 
was to try 3 scans and
associated reference data. I am using version 0.9.24. How many scans did 
you try to import?
Is there a problem with one of the scans you tried to import? There is a 
memory limit.
More information is needed to diagnose the problem you are having. It 
does not seem to
be a bug in the software. Look for the log file
that may contain information on why the program crashed. What does it say?
"Each of the GUI programs (Athena, Artemis, and Hephaestus) writes its 
output messages to a log file.
In win 7 to 10, This can be found in C:\Users\<username>\AppData\Roaming\

RE: 2. It opens fine for me. Win10pro x64 system using version 0.9.24 
with the SSRL plugin registry
entries selected. Did you activate the SSRLmicro plugin? If I deactivate 
it, I cannot read the file.


On 3/23/2016 2:51 PM, Dien.Li at srs.gov wrote:
> HI, Bruce and Matt
> I have two questions for you, please help me.
> 1. I collected U EXAFS data on APS 10-ID, while I input a single data 
> file with reference data in Athena, it was OK, however, when I input 
> multiple data files (scans) also with reference data, it was crushed. 
> I could input multiple data files without reference data, which Matt 
> helped me trouble shoot. The Demeter 8.24 version is used on my 
> computer, I believe. Matt suggested me to update to the current 
> version. I do not know if other users have this problem.
> 2. I have a U EXAFS data file which was collected at SSRL, however, I 
> could not input this data file using Athena, how to fix this? format? 
> See the attachment. thanks you so much.
> Dien Li, Ph.D.
> Environmental Sciences and Biotechnology
> Savannah River National Laboratory
> Aiken, South Carolina, 29808
> Tel: 803-725-7520
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