Unable to use 64-bit Demeter on Windows computer
Hello,
I am just sending this email to see if anyone has encountered the following
problem:
I downloaded the newest 64-bit version of Demeter on my Windows computer,
and it downloaded successfully, but now when I double click on the program,
a tiny window pops up for about 0.5 seconds and then disappears. I have
tried redownloading twice.
Thank you very much,
Brittaney
--
*Brittaney Courchesne, G.I.T.*
MSc Geology Candidate
Harquail School of Earth Sciences
Laurentian University
Sudbury, ON
*bcourchesne@laurentian.ca
I am always suspicious of anti-virus in this situation. I have seen many times where AV is flagging one of the libraries used by the software. Definitely my first guess ofr troubleshooting. The AV software should have a log that reports what it's unhappy with. The administrator can then put an exception in that allows the software to run. HTH, B On 8/21/19 11:29 AM, Brittaney Courchesne wrote:
Hello,
I am just sending this email to see if anyone has encountered the following problem: I downloaded the newest 64-bit version of Demeter on my Windows computer, and it downloaded successfully, but now when I double click on the program, a tiny window pops up for about 0.5 seconds and then disappears. I have tried redownloading twice.
Thank you very much, Brittaney
-- */Brittaney Courchesne, G.I.T./* MSc Geology Candidate Harquail School of Earth Sciences Laurentian University Sudbury, ON /bcourchesne@laurentian.ca mailto:bcourchesne@laurentian.ca/
_______________________________________________ Ifeffit mailing list Ifeffit@millenia.cars.aps.anl.gov http://millenia.cars.aps.anl.gov/mailman/listinfo/ifeffit Unsubscribe: http://millenia.cars.aps.anl.gov/mailman/options/ifeffit
-- Bruce Ravel ------------------------------------ bravel@bnl.gov National Institute of Standards and Technology Synchrotron Science Group at NSLS-II Lead Beamline Scientist, 6BM (BMM) Building 743, Room 114 Upton NY, 11973 Homepage: http://bruceravel.github.io/home/ Beamline: https://www.bnl.gov/ps/beamlines/beamline.php?r=6-BM Software: https://github.com/bruceravel Demeter: http://bruceravel.github.io/demeter/
Hi Brittaney, I downloaded the installer (in case Bruce put out a new version) and checked. It started up fine for me. Possible reasons why you may be having issues: 1. You might need to run the installer as administrator 2. Your antivirus program is blocking installation good luck! -R. On 2019-08-21 8:29 a.m., Brittaney Courchesne wrote:
Hello,
I am just sending this email to see if anyone has encountered the following problem: I downloaded the newest 64-bit version of Demeter on my Windows computer, and it downloaded successfully, but now when I double click on the program, a tiny window pops up for about 0.5 seconds and then disappears. I have tried redownloading twice.
Thank you very much, Brittaney
-- */Brittaney Courchesne, G.I.T./* MSc Geology Candidate Harquail School of Earth Sciences Laurentian University Sudbury, ON /bcourchesne@laurentian.ca mailto:bcourchesne@laurentian.ca/
_______________________________________________ Ifeffit mailing list Ifeffit@millenia.cars.aps.anl.gov http://millenia.cars.aps.anl.gov/mailman/listinfo/ifeffit Unsubscribe: http://millenia.cars.aps.anl.gov/mailman/options/ifeffit
Thank you for your fast response! I will try this!
Cheers,
Brittaney
On Wed, Aug 21, 2019 at 11:45 AM Robert Gordon
Hi Brittaney,
I downloaded the installer (in case Bruce put out a new version) and checked. It started up fine for me.
Possible reasons why you may be having issues: 1. You might need to run the installer as administrator 2. Your antivirus program is blocking installation
good luck!
-R.
On 2019-08-21 8:29 a.m., Brittaney Courchesne wrote:
Hello,
I am just sending this email to see if anyone has encountered the following problem: I downloaded the newest 64-bit version of Demeter on my Windows computer, and it downloaded successfully, but now when I double click on the program, a tiny window pops up for about 0.5 seconds and then disappears. I have tried redownloading twice.
Thank you very much, Brittaney
-- *Brittaney Courchesne, G.I.T.* MSc Geology Candidate Harquail School of Earth Sciences Laurentian University Sudbury, ON *bcourchesne@laurentian.ca
* _______________________________________________ Ifeffit mailing listIfeffit@millenia.cars.aps.anl.govhttp://millenia.cars.aps.anl.gov/mailman/listinfo/ifeffit Unsubscribe: http://millenia.cars.aps.anl.gov/mailman/options/ifeffit
_______________________________________________ Ifeffit mailing list Ifeffit@millenia.cars.aps.anl.gov http://millenia.cars.aps.anl.gov/mailman/listinfo/ifeffit Unsubscribe: http://millenia.cars.aps.anl.gov/mailman/options/ifeffit
--
*Brittaney Courchesne, G.I.T.*
MSc Geology Candidate
Harquail School of Earth Sciences
Laurentian University
Sudbury, ON
*bcourchesne@laurentian.ca
participants (3)
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Brittaney Courchesne
-
Ravel, Bruce
-
Robert Gordon