By a very long stretch, the most common explanation for problems on Windows is that your anti-virus software is blocking something that the software needs. You might try digging through the AV log files to see if a file installed with Demeter shows up. If you are your administrator can grant an exception, that will likely solve the problem, Useful reading: http://bruceravel.github.io/demeter/documents/SinglePage/bugs.html On 10/11/19 4:01 PM, Shultz, Mary Jane wrote:

Has anyone had issues with software installation? I have installed it on a Windows machine (64 bit, 7 pro). It appears to install, but when I try to run it, it starts but immediately shuts down. Am I missing something?

Thanks

M

Three colleagues are having the same issue.

_______________________________________________ Ifeffit mailing list Ifeffit@millenia.cars.aps.anl.gov http://millenia.cars.aps.anl.gov/mailman/listinfo/ifeffit Unsubscribe: http://millenia.cars.aps.anl.gov/mailman/options/ifeffit

-- Bruce Ravel ------------------------------------ bravel@bnl.gov National Institute of Standards and Technology Synchrotron Science Group at NSLS-II Lead Beamline Scientist, 6BM (BMM) Building 743, Room 114 Upton NY, 11973 Homepage: http://bruceravel.github.io/home/ Beamline: https://www.bnl.gov/ps/beamlines/beamline.php?r=6-BM Software: https://github.com/bruceravel Demeter: http://bruceravel.github.io/demeter/