Aaron, I need to start with the caveat that I do not have your version of Windows on any of my machines. The suggestion I am about to make is based on things I have read here on this mailing list. I suspect that, when you initially install, you do so with elevated privileges. That is, one of the dialog boxes you click through at installation time is asking if you are sure it is safe to continue the installation as administrator. When you run the updater, that is done as an unpriviledged user. What I think is happening is that the updater script is getting to the point where it wants to install new files to diskspace that it does not have privilege to write to. I think the solution is to run the updater as administrator. Perhaps someone more knowledgeable than I about Windows can comment on this. B On Thursday 11 November 2010 07:44:08 pm Aaron Yevick wrote:

Hi all,

I downloaded Artemis twice, from both cars.uchicago and sourceforge. Both times I downloaded the latest, 1.2.11.exe. When it installed, I opened Artemis and was prompted to install several updates. I clicked Install Updates, and both times it says:

downloading fetching update 10 (iff_010.zip).... downloaded iff_010.zip OK. expanding file iff_010.zip

and goes no further in an hour. I quit. When it runs, along the bottom it says the version is 0.8.012 (c) 2002-2008, which I was told is not the latest version (is that true?)

My operating system is Windows 7 Professional.

Can anybody offer suggestions as to why this happens? Does it matter if I don't have these updates?

Aaron

-- Bruce Ravel ------------------------------------ bravel@bnl.gov National Institute of Standards and Technology Synchrotron Methods Group at NSLS --- Beamlines U7A, X24A, X23A2 Building 535A Upton NY, 11973 My homepage: http://xafs.org/BruceRavel EXAFS software: http://cars9.uchicago.edu/~ravel/software/exafs/

Hi Aaron, If you're having troubles with the updater, I would suggest: re-installing and then say No to the automated "shall I update for you?". See http://cars9.uchicago.edu/ifeffit/IfeffitOnWindows/RunnerProgram and http://cars9.uchicago.edu/ifeffit/IfeffitOnWindows/WinUpdater Instead, I would suggest installing the updates "by hand" as explained on those pages. As Bruce suggested, it is likely that you're seeing a permissions problem. Unpacking the updater zip files should make that (or whatever else the problem is) obvious. --Matt On Thu, Nov 11, 2010 at 6:44 PM, Aaron Yevick wrote:

Hi all,

I downloaded Artemis twice, from both cars.uchicago and sourceforge. Both times I downloaded the latest, 1.2.11.exe. When it installed, I opened Artemis and was prompted to install several updates. I clicked Install Updates, and both times it says:

downloading fetching update 10 (iff_010.zip).... downloaded iff_010.zip  OK. expanding file iff_010.zip

and goes no further in an hour. I quit. When it runs, along the bottom it says the version is 0.8.012 (c) 2002-2008, which I was told is not the latest version (is that true?)

My operating system is Windows 7 Professional.

Can anybody offer suggestions as to why this happens? Does it matter if I don't have these updates?

Aaron _______________________________________________ Ifeffit mailing list Ifeffit@millenia.cars.aps.anl.gov http://millenia.cars.aps.anl.gov/mailman/listinfo/ifeffit