Dear Demeter developer I have some trouble when using artemis. I have used artemis normally on windows 10, but recently I can't use it anymore. The error message appears after I click "FIT" button. I also have tried re-install the software, but nothing happened. Please provide me the way to fix it. Thank you so much -- Chính
Hi Chính, First off, I have to apologize for the very slow response. For the last month, I have been busy with the first few user groups to visit our newly commissioned beamline here at NSLS-II. I haven't had much time to manage software issues. I haven't forgotten about your post to the mailing list, though, and I would like to look into the problem. The picture you posted with your bug report is useful, but not quite sufficient. It would be helpful to me to see both the project file that triggered the problem and the log file (http://bruceravel.github.io/demeter/documents/SinglePage/bugs.html#capturing...) that gets written when Artemis crashes. B On 03/29/2018 12:36 AM, Lê Ngọc Chính wrote:
Dear Demeter developer
I have some trouble when using artemis. I have used artemis normally on windows 10, but recently I can't use it anymore. The error message appears after I click "FIT" button. I also have tried re-install the software, but nothing happened. Please provide me the way to fix it. Thank you so much -- Chính
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-- Bruce Ravel ------------------------------------ bravel@bnl.gov National Institute of Standards and Technology Synchrotron Science Group at NSLS-II Building 743, Room 114 Upton NY, 11973 Homepage: http://bruceravel.github.io/home/ Beamline: https://www.bnl.gov/ps/beamlines/beamline.php?r=6-BM Software: https://github.com/bruceravel Demeter: http://bruceravel.github.io/demeter/
participants (2)
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Bruce Ravel
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Lê Ngọc Chính