On 01/14/2014 11:46 AM, Shoaib Muhammad wrote:
Hi,
I have recently upgraded my computer to Windows 8.1 Pro x64 and after this upgrade I can’t run Athena and Artemis. The problem symptoms are:
1-If I use Demeter version 0.9.13, Athena opens but when I try to open previously saved file, Athena simply crashes without showing any error. Artemis also shows similar behavior.
2-By using latest build Demeter 0.9.19, Athena behavior is slightly different it opens the files and show the plot. But pressing the E,k,R buttons does not change the plot. Artemis still crashes by opening any project file without any error.
I have tried following things, installed in compatibility mode of Windows7. Athena worked fine only once after installing in compatibility mode.
Installed in different drives but situations remains the same. Tried to “run as Admin” but no improvement.
Installed Demeter on three different computers running Windows 8.1 x64 but similar behavior is received.
Kindly suggest me some work around because I have to use Demeter on almost daily basis. I have attached log file obtained from Demeter 0.9.13 running under Window 8.1 x64.
Hi Shoaib, I am sorry this is so frustrating for you. I share your pain. I only have access to a limited number of platforms. I try hard to make a quality release that will work for many people, but the simple truth is that my testing resources are limited. You are actually reporting two problems. The log files you attached are reporting a problem that was corrected in 0.9.18. The updater to bring 0.9.13 up to 0.9.18 is available at the bottom of the page at http://bruceravel.github.io/demeter/ You simply cannot step back to 0.9.13 if you have used 0.9.18 and expect to be able to read athena project files coming from the later version. That was a painful change to the code, but a necessary one. As for the problems with the new release, you are the second person to report problems. Georges Siddiqi has very kindly been helping me track down the problems, but so far to no avail. I am suspicious that I may have neglected to include some important file in the new installer package. Without the log file that gets written by the crashing athena or artemis, there is nothing I can do to troubleshoot. I am seeing none of these problems on any of my own computers, although I do not have a Win8 machine at my disposal. B -- Bruce Ravel ------------------------------------ bravel@bnl.gov National Institute of Standards and Technology Synchrotron Science Group at NSLS --- Beamlines U7A, X24A, X23A2 Building 535A Upton NY, 11973 Homepage: http://xafs.org/BruceRavel Software: https://github.com/bruceravel