Hi folks, I have been following the discussion in the last few days about problems people are having on Windows with Athena and Artemis. I trust that everyone appreciates that my commitment to providing useful, usable software is strong and that I work very hard to meet that commitment. Unfortunately, nothing in this thread has provided me with actionable information. While I understand that some of you are having problems, no one has yet provided enough information for me even to begin solving the problem (whatever it might be). The fundamental rule of good bug reporting is that you need to provide sufficient information that I can reproduce the problem on my computer. If I cannot reproduce the problem, I cannot understand it and cannot solve it. On my bug reporting page (http://cars9.uchicago.edu/~ravel/software/bugs.html) there is a box on the left side of the screen with links to two excellent articles in how to communicate with software developers. If you are interested in how to best help me to understand and solve problems with my software, please read through those articles and take the authors' suggestions to heart. Regards, B -- Bruce Ravel ---------------------------------------------- bravel@anl.gov Molecular Environmental Science Group, Building 203, Room E-165 MRCAT, Sector 10, Advanced Photon Source, Building 433, Room B007 Argonne National Laboratory phone and voice mail: (1) 630 252 5033 Argonne IL 60439, USA fax: (1) 630 252 9793 My homepage: http://cars9.uchicago.edu/~ravel EXAFS software: http://cars9.uchicago.edu/~ravel/software/