Dear Matthew,
I tried to save the project onto a usb, and it WORKed! Thank you so much for your help.
Best,
Shinhyo
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보낸 사람: Matthew Marcus
Hi Shinhyo, Liane,
On Tue, Sep 7, 2021 at 5:39 PM Bang, Shinhyo
mailto:shinhyo.bang@wsu.edu> wrote: Thank you for the response. The OS is Windows 10. In addition to the symptom that was described aforehand, Athena freezes when I try to save the file.
Is it possible that the folder or file you are saving to has a space or other non-ASCII character in it? I believe that non-ASCII characters are known to cause problems. Can you check whether you can save a file anywhere (maybe even the top-level "C:\" folder)?
--Matt
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