[Ifeffit] Bug report: Artemis cannot re-open saved projects

Mengling Stuckman menglingyi1023 at gmail.com
Wed Mar 19 16:36:49 CDT 2014


Thank you, Bruce,

This is the complete log file:

"Started at 2014-03-19T14:26:09
Win7Enterprise (64-bit) Service Pack 1 Service Pack 16176012102561

PATH:
C:\windows\system32;C:\windows;C:\windows\System32\Wbem;C:\windows\System32\WindowsPowerShell\v1.0\;C:\strawberry\perl\bin;C:\strawberry\perl\site\bin;C:\strawberry\c\bin;C:\strawberry1\perl\bin;C:\strawberry1\perl\site\bin;C:\strawberry1\c\bin;\\
admin.netl.doe.gov\it\Oracle11g\product\11.2.0\client_1\bin;

perl version: v5.12.3

@INC:
C:/strawberry/perl/site/lib
C:/strawberry/perl/vendor/lib
C:/strawberry/perl/lib
.

Can't call method "workspace" without a package or object reference at
C:/strawberry/perl/site/lib/Demeter/Fit.pm line 1550."

 or this very last sentence will change to

"Can't call method "group" on an undefined value at
C:/strawberry/perl/site/lib/Demeter/UI/Artemis/Project.pm line 466."
if I open a different .fpj file.

Because the first few lines were similar to what I saw in Athena log file
when Athena is working, I didn't cite these.

Thank you very much for double-checking it!

I did try to check the permission of that folder by adding a file into that
folder and extracting a zip file into that folder. Neither had any problem.
I do have permission of that folder.

I also tried to open my files in Artemis installed on several other
computers in my workplace. Other computers didn't work as well. I guess it
might be a problem with the operating system/software conflict in my
workplace? I didn't install any other software by myself. All the other
updates for antivirus or Windows 7 are automatic through workplace system
management that I don't have control. I might be able to call IT support
tomorrow to see if they know anything about the system that might have
conflict with Demeter.

"Without being able to watch this on one of my computers, I can only
guess what the problem might be by examining the two lines of code you
cite."

I am wondering how to examine the two lines of code I cited. Maybe I could
talk to IT support about the code and see if there is anything they or we
can do to fix that.

Really appreciated for your replies! I know this is a very personalized
computer problem, not related to your software, which might be beyond your
duty to fix. So really thankful for your help!

Mengling


On Wed, Mar 19, 2014 at 4:44 PM, Bruce Ravel <bravel at bnl.gov> wrote:

> On 03/19/2014 04:19 PM, Mengling Stuckman wrote:
>
>>
>> Again, the message showing in the log file is:
>> "Can't call method "workspace" without a package or object reference at
>> C:/strawberry/perl/site/lib/Demeter/Fit.pm line 1550."
>>
>> or sometimes:
>>
>> "Can't call method "group" on an undefined value at
>> C:/strawberry/perl/site/lib/Demeter/UI/Artemis/Project.pm line 466."
>>
>>
> Are you quite sure that is the only text in the log file?
>
> Demeter first writes several lines about the environment in which
> Demeter is operating.  The error message is almost always followed by
> several lines of backtrace.  All of that provides context for me to
> understand the proximal cause of the problem.  If you extract a part
> of the log file, then that context is lost to me.
>
>
>  Demeter also seemed to work fine last week and only stopped working
>> yesterday. I didn't update anything on my work computer, so I don't
>> know what is causing the problem.
>>
>
> Artemis worked on that computer last week and does not work this week?
> And you did nothing to change the computer?  Something doesn't add up.
>
> Did your anti virus software update?  Did your institution's system
> administrators perform an update?  Did you install any new software?
> Anything?  It's hard for me to understand how the behavior of the
> program can change simply by walking away for a few days.
>
> Without being able to watch this on one of my computers, I can only
> guess what the problem might be by examining the two lines of code you
> cite.
>
> My best guess is that something is preventing you from unpacking the
> project file.  An .fpj file is nothing more than a zip file with a
> different file extension.  It gets unpacked in %APPDATA%\stash (where
> %APPDATA% is the location of the log file).  That means that you have
> to have permission to write files to that location.  So, my best guess
> is that something is preventing you from writing to that space.  I
> have no guess for what the cause of that is.
>
> So, check the permission of that folder.  Try making a file in that
> folder by hand.  Try extracting a zip file buy hand into that folder.
>
> If not that, then I'm afraid I'm out of ideas.
>
>
> B
>
>
> --
>  Bruce Ravel  ------------------------------------ bravel at bnl.gov
>
>  National Institute of Standards and Technology
>  Synchrotron Science Group at NSLS --- Beamlines U7A, X24A, X23A2
>  Building 535A
>  Upton NY, 11973
>
>  Homepage:    http://xafs.org/BruceRavel
>  Software:    https://github.com/bruceravel
> _______________________________________________
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>
>


-- 
Mengling Stuckman
ORISE Research Fellow
National Energy Technology Laboratory
U.S. Department of Energy
Pittsburgh, PA
STUCKMAN.MENGLING at CONTR.NETL.DOE.GOV
Office: 412-386-7387
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