[Ifeffit] Athena problem

[Bruce Ravel]

Hi folks,

I have been following the discussion in the last few days about problems
people are having on Windows with Athena and Artemis.  I trust that everyone
appreciates that my commitment to providing useful, usable software is strong
and that I work very hard to meet that commitment.  Unfortunately, nothing in
this thread has provided me with actionable information.  While I understand
that some of you are having problems, no one has yet provided enough
information for me even to begin solving the problem (whatever it might be).
The fundamental rule of good bug reporting is that you need to provide
sufficient information that I can reproduce the problem on my computer.  If I
cannot reproduce the problem, I cannot understand it and cannot solve it.

On my bug reporting page (http://cars9.uchicago.edu/~ravel/software/bugs.html)
there is a box on the left side of the screen with links to two excellent
articles in how to communicate with software developers.  If you are
interested in how to best help me to understand and solve problems with my
software, please read through those articles and take the authors' suggestions
to heart.

Regards,
B

-- 
 Bruce Ravel  ---------------------------------------------- bravel at anl.gov

 Molecular Environmental Science Group, Building 203, Room E-165
 MRCAT, Sector 10, Advanced Photon Source, Building 433, Room B007

 Argonne National Laboratory         phone and voice mail: (1) 630 252 5033
 Argonne IL 60439, USA                                fax: (1) 630 252 9793

 My homepage:    http://cars9.uchicago.edu/~ravel 
 EXAFS software: http://cars9.uchicago.edu/~ravel/software/