Hi Bruce, Thanks for your reply and suggestions! I unlocked the anti-virus software, delete all the files in AppData\Roaming folder and reinstalled it and it worked! Best, Jueli From: Ravel, Bruce via Ifeffit <ifeffit@ millenia. cars. aps. anl. gov>
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Hi Bruce,

 

Thanks for your reply and suggestions! I unlocked the anti-virus software, delete all the files in AppData\Roaming folder and reinstalled it and it worked!

 

Best,

Jueli

From: Ravel, Bruce via Ifeffit <ifeffit@millenia.cars.aps.anl.gov>
Sent: Tuesday, August 19, 2025 5:30 AM
To: ifeffit@millenia.cars.aps.anl.gov
Cc: Ravel, Bruce <bravel@bnl.gov>
Subject: [Ifeffit] Re: Demeter won't start in Windows 11

 

The likeliest explanation is that your anti-virus software is blocking some part of the package. B On 8/18/25 19:02, Shi, Jueli via Ifeffit wrote: > Hi Everyone, I’m experiencing an issue with Demeter (v0. 9. 26) after > upgrading from

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The likeliest explanation is that your anti-virus software is blocking 
some part of the package.
 
B
 
 
On 8/18/25 19:02, Shi, Jueli via Ifeffit wrote:
> Hi Everyone, I’m experiencing an issue with Demeter (v0. 9. 26) after 
> upgrading from Windows 10 to Windows 11. On Windows 10 it worked without 
> problems, but now it won’t start properly. When I click the desktop icon 
> (or run it from
> ZjQcmQRYFpfptBannerStart
> This Message Is From an External Sender
> This message came from outside your organization.
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> 
> Hi Everyone,
> 
> I’m experiencing an issue with Demeter (v0.9.26) after upgrading from 
> Windows 10 to Windows 11. On Windows 10 it worked without problems, but 
> now it won’t start properly. When I click the desktop icon (or run it 
> from the Start menu), the window briefly appears and then crashes. I’ve 
> tried rebooting, running as Administrator, and reinstalling, but the 
> issue persists. Has anyone else run into this on Windows 11?
> 
> Thanks in advances,
> 
> Jueli Shi
> 
> Postdoc Research Associate
> 
> Pacific Northwest National Laboratory
> 
> Richland, WA  99352 USA
> 
> Tel:  509-375-2284
> 
> Jueli.Shi@pnnl.gov
> 
> 
> ifeffit mailing list:  https://millenia.cars.aps.anl.gov/mailman3/lists/ifeffit.millenia.cars.aps.anl.gov/ 
> to unsubscribe, send mail to ifeffit-leave@millenia.cars.aps.anl.gov
 
-- 
  Bruce Ravel  ------------------------------------ bravel@bnl.gov
 
  National Institute of Standards and Technology
  Synchrotron Science Group at NSLS-II
  Lead Beamline Scientist, 6BM (BMM)
  Building 743, Room 114
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