Hi Christian,

I have not seen that error before.   Is that happening during installation, after installing, and when trying to run one of the programs?  It looks like it is *after* installation. 

I don't think I've seen the installer put programs in C:\programdata, but maybe there's some Windows environment variable that sets that.  Do you know if that is the case? Like, was Larch installed from an Administrator account?  

It looks like the problem is that you do not have permission to write to a Temp folder "C:\Users\Asus\AppData\Local\Temp".  Can you verify if you have permission for that?   Could it be that some other user account was used to install or is running the application? 

 

On Mon, May 16, 2022 at 4:03 PM Christian Wittee Lopes <chriswittee@gmail.com> wrote:

Dear Matt and members of the XAFS community.

I'm trying to install Larch and after the installation process, I'm not able to run the program. It doesn't open. I am trying the Binary Installer File for Windows (64 bit). The error I get when running Larch GUI can be seen in the attachment. Am I doing something wrong?

Thank you in advance.

Christian Wittee

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Christian Wittee Lopes Visiting Researcher - ANP/FINEP - PRH 50.1 Institute of Chemistry, Universidade Federal do Rio Grande do Sul (UFRGS) chriswittee@gmail.com LinkedIn | ORCID | Lattes

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--Matt Newville <newville at cars.uchicago.edu> 630-327-7411

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